Testimonials & Reviews
Castle Hills Family Practice
Family Medicine located in San Antonio, TX
Castle Hills Family Practice always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 268 reviews with an average rating of 4.87 out of 5 stars. Please read what others are saying about Castle Hills Family Practice below, and as always, we would love to collect your feedback.
David F.
Submitted 04/19/24
I felt at ease and the staff was very warm and helpful
Gerard P.
Submitted 04/17/24
MS. GALINDO WAS GREAT ANSWERED ALL MY HEALTH CONCERNS.
Jonathan C.
Submitted 04/17/24
Very genuine and attentive in my appointment!
Nadia D.
Submitted 04/11/24
Very pleasant and has good bedside manners
Mary V.
Submitted 04/08/24
Heidi Galindo has always been friendly and understanding. She was also the one who realized my sodium level was way too low and sent me to a specialist. This probably saved me from a very serious problem from occurring, and I'm very grateful.
Opal S.
Submitted 04/07/24
My experience with Ms Flores was pleasant but she prescribed prescriptions that was too expensive for me to get. I got the cholesterol powder but I looked up the prescription and found out I could have gotten it in capsule form. The shots she told me about to lose weight was over $1000. No way
Tamekia P.
Submitted 04/06/24
Great at listening and explaining in a way easily understood. Answered all questions, did not feel that I was rushed.
Marcella T.
Submitted 04/05/24
Heidi takes very good care of me & my 2 daughters. She listens with my issues and I can see how much she cares and is very knowledgeable. I hope she never leaves. Rose is also the best. She’s friendly, works with my schedule, always so courteous. I met Yvonne for the first & she is also wonderful, friendly & I didn’t feel the injection.
Thank you all,
Marcella
Teresa M.
Submitted 04/03/24
GREAT BEDSIDE MANNER AND HE LISTENS
Walter F.
Submitted 04/01/24
very professional
Kimberly A.
Submitted 03/29/24
She is so attentive and thorough trying to figure out my issues
I never have to wait long and she listens and hears me I am so glad she takes care of me I enjoy seeing her friendly face I would recommend her to all
Sherry R.
Submitted 03/26/24
Ms Flores didn't just listen to a 65 year old woman complain of aging. By golly, she took notes, studied the file, discussed previous notations and labs with me. And upon ordering different labs she explained those results in much appreciated detail. I finally have some much needed answers. Along with her help navigating the direction to the "who" and "where" for the best course of care, I am gratefully certain better days are ahead.
Alissa K.
Submitted 03/25/24
Alexa Chrisos is THE best! She is so kind and listens to your concerns and takes the time to address them. Not only that she is so funny and very easy to talk to! Overall a 10/10 visit with her!
Alison R.
Submitted 03/25/24
Kelly is very nice and friendly however, on 3 separate visits I waited over an hour to be seen, even if I arrived early. And the last time it took 4 days to receive a notification my medication was sent to the pharmacy. I have seen Sanjana and another NP and never had these issues before. This is now the 3rd time I have experienced long wait times and delays with Mrs. Cook. Moving forward I will be requesting to be switched to a different NP.
Arcelia T.
Submitted 03/21/24
(I dread medical exam, especially my women’s annual physical exam for the obvious reasons.) Am extremely happy that Dr. SanJana brought Nurse Practitioner Kiley Cook onboard his team. She is absolutely an amazing Physician who is knowledgeable and thorough who possesses a professional, kind demeanor. I highly recommend her.
Karri C.
Submitted 03/20/24
As usual, Ms. Galindo was awesome during my last visit. She is friendly, kind and wonderful communicator. Both my daughters are her patients as well and we cannot say enough positive things about Ms. Galindo.
Raquel S.
Submitted 03/15/24
She is a wonderful person that listen to her patients and take her time.
Frank G.
Submitted 03/14/24
She was very thorough with her explanation plus very professional
Michael R.
Submitted 03/14/24
First let me say I enjoyed walking into a clean environment. Was nice to see staff smiling as you walked in and acknowledged you, safe and friendly feeling environment. F-NP Alexis was amazing. I appreciated that she listened to my needs and medically gave me the information and explained what it is that I needed. Felt great to feel like a patient and not just a number. F-NP Alexis is highly recommended if you’re looking for a person who actually cares about your well being. This is my new medical care provider moving forward.
Alecia F.
Submitted 03/14/24
Always friendly and attentive