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Testimonials & Reviews


Castle Hills Family Practice

Family Medicine located in San Antonio, TX

4.88/5 Star Rating
160 total reviews

Castle Hills Family Practice always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 160 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Castle Hills Family Practice below, and as always, we would love to collect your feedback.

Joe C.
5/5 Star Rating
Submitted 01/24/23
Very good staff.
Mary H.
5/5 Star Rating
Submitted 01/21/23
The staff was wonderful! The appointment started on time. Would highly recommend.
Pamela R.
2/5 Star Rating
Submitted 01/20/23
It saddens me to leave this review, but after a couple of repeated times where your doctor is too busy to schedule you for and urgent consult or return a call , check up , shows how important are her patients, i get the busy hectic days of doctors, i was raised by 2 of them, but there comes a time where you have to go the extra mile and i think she couldnt and well now its time to try another dr, better human treatment.
Leeroy P.
5/5 Star Rating
Submitted 01/12/23
Ms. Pierce was very friendly and professional. She was not in a hurry, and answered all my questions. Will definitely continue seeing her and this practice when needed.
Raul V.
5/5 Star Rating
Submitted 01/10/23
Dr. Sanjana is a very nice, kind and caring doctor he has help my husband so much He’s a Great Doctor.
Eliseo C.
5/5 Star Rating
Submitted 01/06/23
It was great
Kathryn H.
1/5 Star Rating
Submitted 01/05/23
Dr. Sanjana is absolutely wonderful, but the front desk personnel do not make it easy to recomend this office. I called and spoke to various receptionists SIX times today, asking them to email me the link to see my lab results. Each time I called, they gave me a different excuse. And still, the link has not arrived. For the past hour, I have called the office repeatedly (8 times!) to no avail--they don't answer, the nurse's voicemail box is full, and when i attempted to leave a message with scheduling, i was cut off mid-recording. This is very frustrating and does not make for a good first impression.
Bernadette E.
5/5 Star Rating
Submitted 01/04/23
Ms. Galindo is an exceptional FNP to Castle Hills Family Practice!! She is very knowledgeable, reviews all aspects of your health concerns, is thorough and discusses the needed medical testing necessary. She is a true asset and amazing FNP. Her sterling personality puts one at ease. I put my full trust in her!!!! Thank you so much Ms Galindo for all you do.
Aidan M.
5/5 Star Rating
Submitted 01/03/23
Great service.. fast and friendly. Bridget is excellent
Felix D.
5/5 Star Rating
Submitted 12/30/22
It is always good, honest and informative.
Raul F.
5/5 Star Rating
Submitted 12/29/22
Ms Cook is very helpful and thorough
Marina G.
5/5 Star Rating
Submitted 12/23/22
Monica M.
5/5 Star Rating
Submitted 12/21/22
The whole staff treated me well and displayed outstanding professionalism.
Donald M.
5/5 Star Rating
Submitted 12/13/22
Great start, impressed by doctor and staff
Cynthia D.
5/5 Star Rating
Submitted 12/10/22
very good!
Alexandria W.
5/5 Star Rating
Submitted 12/09/22
Steven B.
5/5 Star Rating
Submitted 12/07/22
The experience from the nurse assistant to the Doctor was exceptional. Very thorough and informative. They take the time to listen and answer questions. Dr. Maldonado shows she cares and you’re not just a number. If you want personal care go there.
Bernadette E.
5/5 Star Rating
Submitted 12/04/22
I had a Tele Health Conference with Ms. Maldonado. I was given a time when to expect the call. And received it as set. She was very understanding and compassionate about my health situation. We discussed options and she recommended what would best help me. I’m so blessed to have such amazing PA’s , NP’s and the best doctor!! Thank you again Ms. Maldonado!!!
Alberto G.
5/5 Star Rating
Submitted 12/02/22
Bridget Maldonado is exceptional! This was my third visit to this practice and I was so impressed with her knowledge and ability to deal with all my concerns! I am thrilled to have her as my primary care provider!
Christine O.
5/5 Star Rating
Submitted 12/02/22
Ms. Cook has always made me feel like an actual person, and not just a name on a file. She gives 100% of her attention and listens, which I think is so important.